Privacy Policy

for DB Recovery and Repair

DB Recovery and Repair is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, or use our recovery and repair services.

This policy is written in accordance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

1. Who we are

DB Recovery and Repair is the data controller for personal data collected through this website.

Contact details
• Business name: DB Recovery and Repair
• Email: info@dbrecovery.ie
• Phone: +353 86 8151481
• Address: 5 Church Road, Mulhuddart Village, Dublin 15lin 15

If you have any questions about this Privacy Policy or how your data is handled, you can contact us using the details above.

2. Information We Collect

We may collect and process the following personal data:

Name and contact details such as phone number and email address
Location details provided when requesting recovery or repair services
Vehicle related information provided by you
Messages and communications sent via contact forms, email or phone
Technical data including IP address, browser type, device type and pages visited
Usage data collected through analytics tools

3. How We Collect Information

We collect personal data when you:

Submit a contact or enquiry form on our website
Call or email us directly
Interact with embedded tools such as Google Maps
Browse our website, where cookies and analytics tools are used

4. How We Use Your Information

We use personal data for the following purposes:

To respond to enquiries and arrange recovery or repair services
To communicate with you regarding your request or booking
To operate, maintain and improve our website
To understand how visitors use our website through analytics
To meet legal and regulatory obligations

5. Legal Basis for Processing

We process personal data under the following lawful bases:

Performance of a contract or steps taken at your request before entering a contract
Legitimate interests in operating and improving our business and services
Consent, where required, for cookies and analytics tools

6. Website Platform (Wix)

Our website is built and hosted on the Wix.com platform. Wix may collect and store data through its servers as part of providing website hosting and security services.

Wix processes personal data in accordance with its own Privacy Policy and complies with GDPR requirements. Data may be stored through Wix’s data storage, databases and applications.

7. Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as:

Pages visited
Time spent on pages
Device and browser information
General location data

This data is used to improve website performance and user experience. Google Analytics data is collected using cookies and will only be processed where consent is provided through our cookie banner.

You can learn more about how Google processes data at:
https://policies.google.com/privacy

8. Embedded Google Maps

Our website includes embedded Google Maps to show our service location and coverage area. When you interact with Google Maps, Google may collect personal data such as your IP address in accordance with its own Privacy Policy.

We do not control how Google collects or processes this data.

9. Cookies

Cookies are small text files stored on your device when you visit a website.

We use:

Strictly necessary cookies required for website functionality
Analytics cookies for performance and usage analysis

Non essential cookies will only be set after you provide consent via the cookie banner. You can manage cookie preferences at any time through your browser settings.

10. Sharing Your Data

We may share personal data with trusted third parties where required to operate our website and services, including:

Wix website hosting services
Google services such as Analytics and Maps

We only share data that is necessary and ensure appropriate safeguards are in place.

11. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including service provision, legal compliance and business record keeping.

12. Your Data Protection Rights

Under GDPR, you have the right to:

Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data in certain circumstances
Restrict or object to processing
Withdraw consent where processing is based on consent
Data portability, where applicable

To exercise these rights, please contact us using the details provided above.

13. Complaints

If you have concerns about how your data is handled, please contact us first so we can address the issue.

You also have the right to lodge a complaint with the Irish Data Protection Commission.

14. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse. While no system is completely secure, we work to maintain strong security standards.

15. Third Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third party sites.

16. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.